At Sluggers Disposable, we are committed to providing high-quality products and customer satisfaction. Due to the nature of our products, we maintain a strict policy regarding returns and refunds as outlined below.
1. All Sales Are Final
Due to the hygienic and consumable nature of our disposable vape products, all sales are final. We do not accept returns or offer refunds for products that have been opened, used, or simply no longer wanted after purchase.
2. Damaged or Defective Products
If you receive a product that is damaged, defective, or incorrect, we will gladly offer a replacement or refund under the following conditions:
- You contact us within 7 days of receiving your order
- You provide clear photos or videos of the damaged or defective item(s)
- The product remains unused and in its original packaging (when applicable)
Once we’ve verified the issue, we will send you a replacement item or process a refund at our discretion.
3. Incorrect Orders
If you receive the wrong item, please notify us within 7 days of delivery. We will correct the issue at no additional cost, either by reshipping the correct item or issuing a full refund.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Used or opened vape products
- Items requested for return outside of the 7-day window
- Products with damage caused by misuse or improper storage
- Orders with incorrect shipping information provided by the customer
5. How to Request a Refund or Replacement
Please email us at:
📧 support@sluggersdisposablecarts.com
Include your order number, a description of the issue, and photos/videos if applicable.
6. Refund Processing Time
If a refund is approved, it will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
7. Order Cancellations
Orders can be canceled only if the request is made before the order is processed or shipped. Once an order has been fulfilled, it cannot be canceled or refunded.
8. Contact Us
If you have any questions about this policy, please contact our support team:
🌐 sluggersdisposablecarts.com